Job Summary: As a Retail Store 2nd Assistant Manager, you will be responsible for assisting in the management and leadership of a Yankee Candle Store; act as Manager On Duty (MOD) on a regular basis with opening/closing duties, leading & directing staff in driving daily sales performance following the ASAP Sales Program, guest complaint resolution and ensuring smooth operations and safety & security for employees and guests and other similar duties pertaining to the management of a retail store. Must have open availability throughout the week. Shifts will include openings, closings and mid-shifts.
Scope: The Retail Store 2nd Assistant Manager provides assistance in the direction and leadership to a Yankee Candle Retail Store; as Manager on Duty (MOD) drive sales & profitability; provide exemplary guest service, ensure visual merchandising/presentation and operational standards; recruit, staff, coach and develops sales associates as a part of our Succession Plan; meets or exceeds divisional and store sales and profitability goals.
Minimum Requirements: 1 -2 years’ supervisory/management experience in a retail sales environment or similar fast paced, customer service environment, preferred. Previous experience in a retail sales environment with increasing levels of responsibility and strong working knowledge of general retail practices and procedures. Demonstrated ability to effectively lead/direct, coach and train others in a retail setting, and the ability to resolve guest concerns/complaints well using communication, interpersonal, diplomacy and related skills required. Experi;ence in a specialty retail environment required.
Please stop by and request an application. Interviews will be based on availability and Management experience, or strong Retail experience.